FREQUENTLY ASKED QUESTIONS
We strive to create desserts that are as close to the images shown as possible. However, please keep in mind that due to the handmade nature of our products, slight variations in design, color, and size may occur. Rest assured, we always aim to deliver treats that match your expectations and bring the same joy as the pictures! If you have specific requests or concerns, feel free to reach out to us.
Once your order is confirmed and payment is processed, you will receive an email with your sales receipt. This email will include a detailed breakdown of your order and payment. If you need a copy or have trouble locating it, feel free to contact us, and we’ll be happy to resend it.
Due to the perishable nature of our products, we do not accept returns or exchanges. However, if there is an issue with your order or if you receive a damaged product, please contact us within 24 hours of delivery, and we'll work with you to resolve the issue. Your satisfaction is important to us, and we’ll do our best to make things right.
We do our best to keep all our products in stock, but some items may temporarily be out of stock due to high demand. If an item is marked as "out of stock," we encourage you to check back soon or sign up for notifications on our website to be alerted when it’s restocked. If you're looking for something specific, feel free to contact us, and we’ll let you know when it will be available again.
We offer shipping to a variety of locations! Currently, we ship within Mumbai. If you're unsure whether we can deliver to your area, please reach out to us, and we’ll be happy to assist you with delivery options. Keep in mind that delivery fees may vary based on your location